Privacy Policy

This Privacy Policy explains how SeatHawk ("we", "us", "SeatHawk") collects, uses and protects information when you use SeatHawk (the "Site"). We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The data controller for the Site is SeatHawk. If you have any questions about this policy or your data, contact us at [email protected].

Information we collect

• Usage data. When you visit the Site we may collect technical information such as your IP address, browser type, device information, pages viewed and the searches you run (for example the routes and dates you look up).
• Cookies and similar technologies. We use cookies to run the Site and understand how it is used. See our Cookie Policy for details.
• Information you provide. If you contact us, we collect the information you choose to share, such as your email address and message.

How we use your information

• To operate, maintain and improve the Site and its features.
• To understand which routes and tools are most useful so we can prioritise our work.
• To respond to your enquiries and provide support.
• To detect, prevent and address technical issues or misuse.

Legal bases for processing

We rely on our legitimate interests to operate and improve the Site, your consent for non-essential cookies and analytics, and, where applicable, the need to comply with a legal obligation.

Sharing your information

We do not sell your personal data. We may share information with service providers who help us run the Site (for example hosting and analytics providers), who act on our instructions, and with authorities where required by law. Some providers may process data outside the UK; where they do, we take steps to ensure an adequate level of protection.

Data retention

We keep personal data only for as long as necessary for the purposes set out above, after which it is deleted or anonymised.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Third-party links

The Site links to third-party websites, including airline booking pages. We are not responsible for the content or privacy practices of those sites; please review their own privacy policies.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.